Fault location - Revision history

Tero K: 480401-4 added

2021-04-12T10:22:53Z

480401-4 added

2021-01-12T18:06:59Z

2020-08-31T13:25:36Z

‎Abnormal operation fault codes

2020-04-15T22:27:28Z

‎Abnormal operation fault codes

2020-01-15T16:59:41Z

‎List of Fault location values

2019-11-04T20:02:09Z

250101 upd

2019-01-16T14:42:06Z

‎Abnormal operation fault codes

2019-01-16T14:41:47Z

2019-01-16T14:37:29Z

‎Abnormal operation fault codes

2018-06-14T19:24:08Z

@@ Line 33: / Line 33: @@
 |-
 | 480301|| Extracting payload from SMV2 packet failed || Check SMV2 communication
 |-
 | 480501|| SMV2 buffer overflow ||  SMV2 application error

@@ Line 116: / Line 116: @@
 |770100, 770101
 |Serial encoder read failed
-|Check serial encoder settings, wiring and compatibility. If occurs randomly, try to mitigate [[EMI]] errors. If problem persists, contact us for support with configuration & encoder details.
+|Check serial encoder settings, wiring and compatibility. If occurs randomly, try to mitigate [[EMI]] errors. If problem persists, contact us for support with configuration & encoder details. This can also start to occur if encoder cable is too long (causing too much clock delay).
 |-
 |770301

@@ Line 151: / Line 151: @@
 |-
 | 1-2 || Current sensing range exceeded || See solutions of 120 and 600.
 |-
 | 100,110,200,220,2100-2126 ||  Loading or saving settings in drive memory failed || Programming error, contact developers

@@ Line 197: / Line 197: @@
 |Reading a SimpleMotion parameter failed
 |Contact Granite Devices if problem repeats
 |}

@@ Line 125: / Line 125: @@
 |Serial encoder warning bit active
 |Check encoder condition and placement against scale if linear encoder. May be caused by EMI also; try to mitigate [[EMI]] errors.
 |}

@@ Line 90: / Line 90: @@
 |This fault location never appears on standard firmware releases. Try a standard firmware if possible, or ensure that motor settings are the ones that are listed as supported for the custom firmware.
 |-
-|250101 || Motor initialization failed due to motor has rotated during initialization process (drive has timeouted when waiting motor current to stabilize near zero while motor phases were short circuited to GND by drive) ||
+|250101 || Drive initialization has timeouted while waiting motor current sensor signals to stabilize (while motor phases were short circuited to GND by drive). Possible reasons:
 * Ensure that motor is standing still before initialization starts
 * Ensure proper cabling (shielded cable on motor and connected to drive)
 * If necessary, add ferrite core filter on motor phases
 For wiring guide, see product wiring manuals.
 |-

@@ Line 170: / Line 170: @@
 |250102 || Current sensor ADC offset is above the self-test threshold || This may be caused by something disturbing analog circuits of the drive. This error is not dependent on any parameters of drive, however connected external circuits may cause interference to trigger this fault. If drive gives this fault with latest firmware and without motor, encoder or other I/O connected, then it hardware fault may be the reason. Check if PCB has visible damage, contact support if issue repeats.
-Note: IONI firmware older than 1.7.0 may rarely trigger this fault without real reason. User 1.7.0 or later firmware to eliminate this chance.
+Note: IONI firmware older than 1.7.0 may rarely trigger this fault without real reason. Use 1.7.0 or later firmware to eliminate this chance.
 |-
 |200901|| Drive detected undervoltage at logic supply || Check logic voltage supply stability and voltage reading

@@ Line 169: / Line 169: @@
 |-
 |250102 || Current sensor ADC offset is above the self-test threshold || This may be caused by something disturbing analog circuits of the drive. This error is not dependent on any parameters of drive, however connected external circuits may cause interference to trigger this fault. If drive gives this fault with latest firmware and without motor, encoder or other I/O connected, then it hardware fault may be the reason. Check if PCB has visible damage, contact support if issue repeats.
 |-
 |200901|| Drive detected undervoltage at logic supply || Check logic voltage supply stability and voltage reading
@@ Line 176: / Line 178: @@
 |Contact Granite Devices if problem repeats
 |}
 [[Category:Argon_troubleshooting]]
 [[Category:IONI_troubleshooting]]
 [[Category:Granity_user_guide]]

@@ Line 168: / Line 168: @@
 |38xxxx || Writing/reading configuration parameters failed || Device may have damaged hardware or firmware bug
 |-
-|250102 || Current sensor ADC offset is above the self-test threshold || Check if PCB has visible damage, contact support if issue repeats
+|250102 || Current sensor ADC offset is above the self-test threshold || This may be caused by something disturbing analog circuits of the drive. This error is not dependent on any parameters of drive, however connected external circuits may cause interference to trigger this fault. If drive gives this fault with latest firmware and without motor, encoder or other I/O connected, then it hardware fault may be the reason. Check if PCB has visible damage, contact support if issue repeats.
 |-
 |200901|| Drive detected undervoltage at logic supply || Check logic voltage supply stability and voltage reading