Editing Granite Devices support
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− | [[File:ticketsystem.png| | + | [[File:ticketsystem.png|frame|GD ticket system]]As primary support route, GD uses a ticket system where anyone can open support request called "ticket". GD personnell will daily check items in the ticket system and respond to any questions. |
It is recommended to use the ticket system instead of emails because tickets are more organized than emails thus making them easier to follow and respond in time. | It is recommended to use the ticket system instead of emails because tickets are more organized than emails thus making them easier to follow and respond in time. | ||
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Welcome to Granite Devices Community forum to discuss and ask about our products. Granite Devices staff are present in the forums and providing answers to the most complex questions that otherwise might become unsolved. | Welcome to Granite Devices Community forum to discuss and ask about our products. Granite Devices staff are present in the forums and providing answers to the most complex questions that otherwise might become unsolved. | ||
* https://community.granitedevices.com | * https://community.granitedevices.com | ||
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