Editing Product warranty terms
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Granite Devices' products are built to last – and we have faith in their longevity. If your hardware breaks within warranty period, Granite Devices will repair or replace them free of charge if the failure happens due to: | Granite Devices' products are built to last – and we have faith in their longevity. If your hardware breaks within warranty period, Granite Devices will repair or replace them free of charge if the failure happens due to: | ||
− | * | + | *assembly defect |
− | *defective | + | *defective components |
*flaw by design | *flaw by design | ||
*dead on arrival | *dead on arrival | ||
− | Repair service is not free if | + | Repair service is not free if product has been damaged due to improper use or handling. In any case you're free to ask our advice through [[Granite Devices support|support center]]. |
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==Warranty periods== | ==Warranty periods== | ||
Most of our products come with 12 or 24 month standard warranty period unless otherwise agreed at the moment of sales. | Most of our products come with 12 or 24 month standard warranty period unless otherwise agreed at the moment of sales. | ||
− | + | Granite Devices products are built from high quality components only with significant oversizing to yield 15-25 years of operational life (estimatie) time when used within specified ratings and operating conditions. | |
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− | Granite Devices products are built from high quality components only with | + | |
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