Difference between revisions of "Granite Devices support"
From Granite Devices Knowledge Wiki
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(Created page with "As primary support route, GD uses a ticket system where anyone can open support request called "ticket". GD personnell will daily check items in the ticket system and respond ...") |
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| − | As primary support route, GD uses a ticket system where anyone can open support request called "ticket". GD personnell will daily check items in the ticket system and respond to any questions. | + | [[File:ticketsystem.png|frame|GD ticket system]]As primary support route, GD uses a ticket system where anyone can open support request called "ticket". GD personnell will daily check items in the ticket system and respond to any questions. |
It is recommended to use the ticket system instead of emails because tickets are more organized than emails thus making them easier to follow and respond in time. | It is recommended to use the ticket system instead of emails because tickets are more organized than emails thus making them easier to follow and respond in time. | ||
* [http://granitedevices.fi/support Granite Devices support ticket system] | * [http://granitedevices.fi/support Granite Devices support ticket system] | ||
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Revision as of 22:36, 29 March 2012
GD ticket system
It is recommended to use the ticket system instead of emails because tickets are more organized than emails thus making them easier to follow and respond in time.
