Difference between revisions of "Granite Devices support"
From Granite Devices Knowledge Wiki
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* [http://granitedevices.fi/support Granite Devices support ticket system] | * [http://granitedevices.fi/support Granite Devices support ticket system] | ||
| + | ==Community support== | ||
| + | Community based sources of support are very valuable especially when setting up systems with components from multiple vendors (including software). Good places to ask and search support: | ||
| + | *[http://cnczone.com/forums/index.php CNCzone forum] | ||
| + | *[http://google.com Google search] | ||
Revision as of 22:41, 29 March 2012
As primary support route, GD uses a ticket system where anyone can open support request called "ticket". GD personnell will daily check items in the ticket system and respond to any questions.
It is recommended to use the ticket system instead of emails because tickets are more organized than emails thus making them easier to follow and respond in time.
Community support
Community based sources of support are very valuable especially when setting up systems with components from multiple vendors (including software). Good places to ask and search support:
