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| 5501 || Unsupported motor type {{param|MT}} not selected || Choose {{param|MT}}
 
| 5501 || Unsupported motor type {{param|MT}} not selected || Choose {{param|MT}}
 
|-
 
|-
| 6601 || [[Phasing a.k.a. phase search]] failed || Check motor settings, wiring and supply voltage. Also happens if drive is disabled or hit limit switch during initialization. 6601 is caused by "Run" status becoming false by any reason in the middle of phasing.  
+
| 6601, 440501 || [[Phasing a.k.a. phase search]] failed || Check motor settings, wiring and supply voltage. Also happens if drive is disabled or hit limit switch during initialization.  
 +
*6601 is caused by "Run" status becoming false in the middle of phasing.
 +
*440501 means that supply voltage was not high enough to drive motor peak current {{param|MMC}} to motor coils (check [[HV DC bus]] supply and motor connection or try lower MMC value).
 
|-
 
|-
 
| 6602 || [[Phasing a.k.a. phase search]] failed due to both limit switches being open || Check limit switch settings and switch operation
 
| 6602 || [[Phasing a.k.a. phase search]] failed due to both limit switches being open || Check limit switch settings and switch operation
|-
 
| 6603, 6604, 440501, 440502 || [[Phasing a.k.a. phase search]] failed. During phasing drive could not reach the desired motor winding current even at maximum output voltage (the same voltage that is fed to [[HV DC bus]]). ||
 
*This error means that supply voltage was not high enough to drive motor peak current {{param|MMC}} to motor coils (check [[HV DC bus]] supply and motor connection or try lower MMC value).
 
*In other words, fault means that it was impossible to induce such current to the load (motor coil) resistance with given supply voltage (I=U/R a.k.a. Ohm's law). I.e. if motor resistance would be 5 ohms and you have supply voltage of 48V, then theoretical maximum current would be 48/5=9.6A, and in practice little bit less than that. In such case any MMC parameter value near or above 9.6A would cause this fault.
 
*Check that HV supply voltage is not dropping during power on and motor is properly wired to drive. If still occurs, reduce motor peak and/or continuous current limits or increase supply voltage.
 
|-
 
 
|-
 
|-
 
| 7001 || Selected {{param|LFS}} is not supported in the selected {{param|CM}} || Choose another {{param|LFS}}
 
| 7001 || Selected {{param|LFS}} is not supported in the selected {{param|CM}} || Choose another {{param|LFS}}
 
|-
 
|-
 
| 480301|| Extracting payload from SMV2 packet failed || Check SMV2 communication
 
| 480301|| Extracting payload from SMV2 packet failed || Check SMV2 communication
|-
 
| 480401, 480402, 480403, 480404 || Inserting requested return data packet into outbound SM packet caused overflow (requested return value did not fit in the 120 byte payload).
 
 
Fault location number depends on the size of return data value which caused the overflow: 480401 for SMPRET_32B value type, 480402 for SMPRET_24B value type, 480403 for SMPRET_16B value type, 480404 for SMPRET_CMD_STATUS type.
 
|| SMV2 application error as it has requested larger amount of return data that fits in payload buffer. If you have written low level SM communications, check your payload management. If you used higher level SM library commands, please report us which function has caused this and how to reproduce the issue.
 
 
|-
 
|-
 
| 480501|| SMV2 buffer overflow ||  SMV2 application error
 
| 480501|| SMV2 buffer overflow ||  SMV2 application error
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|-
 
|-
 
|481001||SMV2 watchdog timeout || Communication error
 
|481001||SMV2 watchdog timeout || Communication error
|-
 
|485001
 
|Invalid value has been written into a SM parameter, or write attempt to a read-only parameter
 
|SMV2 application error, check values that are written to parameters. To pin-point the error, check errors between different parameter writes. See also [[SimpleMotion parameter valid value range|SimpleMotion parameter valid value range.]]
 
 
|-
 
|-
 
|100201|| Unsupported feedback device selected as position feedback device {{param|FBD}} ||
 
|100201|| Unsupported feedback device selected as position feedback device {{param|FBD}} ||
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|140301|| Limit switch is open while drive is set-up to fault when limit switch is hit || Prevent driving to limit switch or change {{param|LFS}} parameter
 
|140301|| Limit switch is open while drive is set-up to fault when limit switch is hit || Prevent driving to limit switch or change {{param|LFS}} parameter
 
|-
 
|-
|140415
+
|140801|| Drive has operated over 200 seconds near the overvoltage limit ({{param|FOV}} parameter) which may cause regenerative resistor overheating|| Increase {{param|FOV}} at least 10% above the average supply voltage or reduce supply voltage
|In pulse/direction setpoint mode, excessive toggle rate detected on direction input pin
+
|Check if HSIN1&2 wiring is correct. Typically occurs when pulse (a.k.a. step) pin is mistakenly wired into direction input.
+
|-
+
|140801, 801|| Drive has operated significant amount of time near or above the overvoltage limit ({{param|FOV}} parameter) which may cause regenerative resistor overheating. Fault occurred to protect indicate the problem and prevent regenerative resistor burn.|| Increase {{param|FOV}} at least 10% above the average supply voltage or reduce supply voltage. See also [[Configuring drive voltage limits FUV and FOV]].
+
 
|-
 
|-
 
|100201, 100202, 105001, 105201|| Unsupported feedback device has been selected || Choose another feedback device from Granity
 
|100201, 100202, 105001, 105201|| Unsupported feedback device has been selected || Choose another feedback device from Granity
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|101103, 101101, 101102|| Reading device address setting failed || Check address setting resistor values and connection
 
|101103, 101101, 101102|| Reading device address setting failed || Check address setting resistor values and connection
 
|-
 
|-
|197777
+
|250101 || Motor initialization failed due to motor has rotated during initialization process (drive has timeouted when waiting it to stop) || Ensure that motor is standing still before initialization starts
|Unsupported drive configuration present. Some OEM drive models or firmware releases have limited support for different motor types or other motor parameters. This fault location is activated if unsupported config has been detected.
+
|This fault location never appears on standard firmware releases. Try a standard firmware if possible, or ensure that motor settings are the ones that are listed as supported for the custom firmware.
+
|-
+
|250101 || Drive initialization has timeouted while waiting motor current sensor signals to stabilize (while motor phases were short circuited to GND by drive). Possible reasons:
+
* Motor initialization failed due to motor has rotated during initialization process  
+
* Electrical noise is disturbing current sense circuit of drive
+
||
+
* Ensure that motor is standing still before initialization starts
+
* Ensure proper cabling (shielded cable on motor and connected to drive)
+
* If necessary, add ferrite core filter on motor phases
+
* Try if error is affected by disconnecting external devices, such as encoder cable
+
For wiring guide, see product wiring manuals.
+
 
|-
 
|-
 
|190601 || Motor initialization failed || Check settings and wirings, and that enable & STO signals stay stable during initialization
 
|190601 || Motor initialization failed || Check settings and wirings, and that enable & STO signals stay stable during initialization
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|-
 
|-
 
|440219 || In DC motor mode, parallel wired outputs are not sharing current properly || Check that outputs are wired parallel as instructed
 
|440219 || In DC motor mode, parallel wired outputs are not sharing current properly || Check that outputs are wired parallel as instructed
 +
|-
 +
|440502 || During [[Phasing a.k.a. phase search]] drive could not reach the desired motor winding current even at maximum output voltage (the same voltage that is fed to [[HV DC bus]]). || Check that HV supply voltage is not dropping during power on and motor is properly wired to drive. If still occurs, reduce motor peak and/or continuous current limits or increase supply voltage.
 
|-
 
|-
 
|441801 || Failed measurement of motor resistance & inductance due to one or multiple reasons: 1) because measurement was unable to reach the desired current level in motor 2) Motor was not standing still during test || If you wish to use the measurement function: try to reduce current limit parameter values MCC & MMC (and click Apply, and then Measure) OR increase HV supply voltage. Also ensure that motor is not being disturbed during the measure (all motor load unmounted).
 
|441801 || Failed measurement of motor resistance & inductance due to one or multiple reasons: 1) because measurement was unable to reach the desired current level in motor 2) Motor was not standing still during test || If you wish to use the measurement function: try to reduce current limit parameter values MCC & MMC (and click Apply, and then Measure) OR increase HV supply voltage. Also ensure that motor is not being disturbed during the measure (all motor load unmounted).
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|442001
 
|442001
 
|Actual torque exceeded target torque indicating that torque controller might have became unstable.
 
|Actual torque exceeded target torque indicating that torque controller might have became unstable.
|Check parameters MR and ML which may cause instability or [[overshooting]] of torque. If unsure whether they are correct, see [[Tuning torque controller]]. If no help, then increase {{Param|FOC}}. Ultimately try setting FOC to Maximum.
+
|Check parameters MR and ML which may cause instability or [[overshooting]] of torque. If unsure whether they are correct, see [[Tuning torque controller]]. If no help, then increase {{Param|FOC}}.
|-
+
|770100, 770101
+
|Serial encoder read failed
+
|Check serial encoder settings, wiring and compatibility. If occurs randomly, try to mitigate [[EMI]] errors. If problem persists, contact us for support with configuration & encoder details. This can also start to occur if encoder cable is too long (causing too much clock delay).
+
|-
+
|770301
+
|Serial encoder parity bit or checksum error detected
+
|Check serial encoder settings, wiring and compatibility. If occurs randomly, try to mitigate [[EMI]] errors.
+
|-
+
|770302
+
|Serial encoder warning bit active
+
|Check encoder condition and placement against scale if linear encoder. May be caused by EMI also; try to mitigate [[EMI]] errors.
+
 
+
|-
+
|192000
+
|Drive is waiting supply voltage to fall within valid range before continuing initialization.
+
|Ensure that there is some (at least 2%) headroom between {{param|FOV}}, {{param|FUV}} and actual measured supply voltage.
+
 
+
|-
+
|192001
+
|Drive is waiting STO to be released before continuing initialization.
+
|
+
 
+
|-
+
|192002
+
|Drive is waiting drive to be Enabled before continuing initialization.
+
|
+
 
+
 
|}
 
|}
  
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|-
 
|-
 
| 1-2 || Current sensing range exceeded || See solutions of 120 and 600.
 
| 1-2 || Current sensing range exceeded || See solutions of 120 and 600.
 +
|-
 +
| 2050 ||  Error originated from I/O side || See Fault location ID 2 for details
 
|-
 
|-
 
| 100,110,200,220,2100-2126 ||  Loading or saving settings in drive memory failed || Programming error, contact developers
 
| 100,110,200,220,2100-2126 ||  Loading or saving settings in drive memory failed || Programming error, contact developers
Line 186: Line 133:
 
|-
 
|-
 
|193203
 
|193203
|CPU reset occurred due to logic supply under voltage
+
|CPU reest occurred due to undervoltage
 
|Check logic voltage stability
 
|Check logic voltage stability
 
|-
 
|-
 
|38xxxx || Writing/reading configuration parameters failed || Device may have damaged hardware or firmware bug
 
|38xxxx || Writing/reading configuration parameters failed || Device may have damaged hardware or firmware bug
 
|-
 
|-
|250102 || Current sensor ADC offset is above the self-test threshold || This may be caused by something disturbing analog circuits of the drive. This error is not dependent on any parameters of drive, however connected external circuits may cause interference to trigger this fault. If drive gives this fault with latest firmware and without motor, encoder or other I/O connected, then it hardware fault may be the reason. Check if PCB has visible damage, contact support if issue repeats.
+
|250102 || Current sensor ADC offset is above the self-test threshold || Check if PCB has visible damage, contact support if issue repeats
 
+
Note: IONI firmware older than 1.7.0 may rarely trigger this fault without real reason. Use 1.7.0 or later firmware to eliminate this chance.
+
 
|-
 
|-
 
|200901|| Drive detected undervoltage at logic supply || Check logic voltage supply stability and voltage reading
 
|200901|| Drive detected undervoltage at logic supply || Check logic voltage supply stability and voltage reading
|-
 
|485101
 
|Reading a SimpleMotion parameter failed
 
|Contact Granite Devices if problem repeats
 
|-
 
|192111
 
|Drive has detected internal low memory level error. Indicates a firmware bug.
 
|Contact Granite Devices and let us know how to repeat the error
 
 
|}
 
|}
 
[[Category:Argon_troubleshooting]]
 
[[Category:IONI_troubleshooting]]
 
[[Category:Granity_user_guide]]
 

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