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It is recommended to use the ticket system instead of emails because tickets are more organized than emails thus making them easier to follow and respond in time.
 
It is recommended to use the ticket system instead of emails because tickets are more organized than emails thus making them easier to follow and respond in time.
  
{{tip|Before opening a ticket, please browse through [[:Category:Troubleshooting|troubleshooting category]] pages for faster answers to common questions. }}
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* [http://granitedevices.fi/support Granite Devices support ticket system]
 
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If solution is not found from the Wiki, feel free to open ticket [https://granitedevices.com/support-documentation-downloads/ here].
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==Community support==
 
==Community support==
Welcome to Granite Devices Community forum to discuss and ask about our products. Granite Devices staff are present in the forums and providing answers to the most complex questions that otherwise might become unsolved.
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Community based sources of support are very valuable especially when setting up systems with components from multiple vendors (including software). Good places to ask and search support:
* https://community.granitedevices.com
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*[http://cnczone.com/forums/index.php CNCzone forum (English)]
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*[http://www.cnc-tekniikka.com/CNC-forum1/index.php CNC tekniikka foorumi (Finnish)]
  
[[Category:Troubleshooting]]
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==Helping out others==
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Once the issue has been solved, we greatly appreciate your possible contribution to the community. A great way to controbute is to edit or create a GD Wiki page on this site.
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[[Categories::Troubleshooting]]

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