Difference between revisions of "Fault location"

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! Fault location ID 1 or 2 !! Reason !! Solution
 
! Fault location ID 1 or 2 !! Reason !! Solution
 
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| 120 || Short circuit protection triggered (very high & fast current rise detected) || Check wiring for shorts, ensure that motor inductance is sufficient (especially ironless & pancake motors), perform [[Tuning position controller]], adjust [[FOC]].
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| 120 || Short circuit protection triggered (very high & fast current rise detected) || Check wiring for shorts, ensure that motor inductance is sufficient (especially ironless & pancake motors), perform [[Tuning position controller]], adjust {{param|FOC}}.
 
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|-
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| 600 || Overcurrent protection triggered (slower reaction but lower current level than short circuit protection) || Check wiring for shorts, ensure that motor inductance is sufficient (especially ironless & pancake motors), perform [[Tuning position controller]], adjust [[FOC]].
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| 600 || Overcurrent protection triggered (slower reaction but lower current level than short circuit protection) || Check wiring for shorts, ensure that motor inductance is sufficient (especially ironless & pancake motors), perform [[Tuning position controller]], adjust {{param|FOC}}.
 
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|-
 
|3001 || Hall sensors are enabled but no valid signals present (all hall inputs 0's or 1's which is illegal state) || Check wiring and settings
 
|3001 || Hall sensors are enabled but no valid signals present (all hall inputs 0's or 1's which is illegal state) || Check wiring and settings
 
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| 5500 || Motor type [[MT]] not selected || Choose [[MT]]
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| 5500 || Motor type {{param|MT}} not selected || Choose {{param|MT}}
 
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| 5501 || Unsupported motor type [[MT]] not selected || Choose [[MT]]
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| 5501 || Unsupported motor type {{param|MT}} not selected || Choose {{param|MT}}
 
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| 6601, 440501 ||  [[Phasing a.k.a. phase search]] failed || Check motor settings, wiring and supply voltage. Also happens if drive is disabled or hit limit switch during initialization.
 
| 6601, 440501 ||  [[Phasing a.k.a. phase search]] failed || Check motor settings, wiring and supply voltage. Also happens if drive is disabled or hit limit switch during initialization.
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|481001||SMV2 watchdog timeout || Communication error
 
|481001||SMV2 watchdog timeout || Communication error
 
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|100201|| Unsupported feedback device selected as position feedback device [[FBD]] ||
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|100201|| Unsupported feedback device selected as position feedback device {{param|FBD}} ||
 
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|100202|| Unsupported feedback device selected as velocity feedback device [[FB2D]] ||
 
|100202|| Unsupported feedback device selected as velocity feedback device [[FB2D]] ||
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|890101|| Resolver feedback device detected loss of input (input signal level less than 0.1V) || Check resolver wiring
 
|890101|| Resolver feedback device detected loss of input (input signal level less than 0.1V) || Check resolver wiring
 
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|140401|| Position tracing error exceeded the tolerance specified by parameter [[FPT]] || Increase [[FPT]] or re-tune motor to achieve lower tracking error, or use lower motion speeds if motor is being driven above the maximum achievable speed or acceleration
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|140401|| Position tracing error exceeded the tolerance specified by parameter {{param|FPT}} || Increase {{param|FPT}} or re-tune motor to achieve lower tracking error, or use lower motion speeds if motor is being driven above the maximum achievable speed or acceleration
 
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|140402|| Velocity tracing error exceeded the tolerance specified by parameter [[FVT]] || Increase [[FVT]] or re-tune motor to achieve lower tracking error, or use lower motion speeds if motor is being driven above the maximum achievable speed or acceleration
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|140402|| Velocity tracing error exceeded the tolerance specified by parameter {{param|FVT}} || Increase {{param|FVT}} or re-tune motor to achieve lower tracking error, or use lower motion speeds if motor is being driven above the maximum achievable speed or acceleration
 
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|140403|| Velocity exceeded the limit defined by [[FEV]] || Increase [[FEV]] or avoid running motor too fast
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|140403|| Velocity exceeded the limit defined by {{param|FEV}} || Increase {{param|FEV}} or avoid running motor too fast
 
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|140404|| Overvoltage. [[HV DC bus]] exceeded the limit defined by [[FOV]] || Increase [[FOV]] or reduce supply voltage
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|140404|| Overvoltage. [[HV DC bus]] exceeded the limit defined by {{param|FOV}} || Increase {{param|FOV}} or reduce supply voltage
 
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|140405|| Undervoltage. [[HV DC bus]] was under the limit defined by [[FUV]] || Decrease [[FUV]] or increase supply voltage and ensure that PSU is capable of supplying demanded current surges without droop
+
|140405|| Undervoltage. [[HV DC bus]] was under the limit defined by {{param|FUV}} || Decrease {{param|FUV}} or increase supply voltage and ensure that PSU is capable of supplying demanded current surges without droop
 
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|140406|| Overtemperature || Enhance drive cooling or reduce drive current limits
 
|140406|| Overtemperature || Enhance drive cooling or reduce drive current limits
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|140407|| STO has been activated, but can be be caused by a drop in logic supply voltage || Provide stable logic supply to drive and to STO inputs
 
|140407|| STO has been activated, but can be be caused by a drop in logic supply voltage || Provide stable logic supply to drive and to STO inputs
 
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|140301|| Limit switch is open while drive is set-up to fault when limit switch is hit || Prevent driving to limit switch or change [[LFS]] parameter
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|140301|| Limit switch is open while drive is set-up to fault when limit switch is hit || Prevent driving to limit switch or change {{param|LFS}} parameter
 
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|140801|| Drive has operated over 200 seconds near the overvoltage limit ([[FOV]] parameter) which may cause regenerative resistor overheating|| Increase [[FOV]] at least 10% above the average supply voltage or reduce supply voltage
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|140801|| Drive has operated over 200 seconds near the overvoltage limit ({{param|FOV}} parameter) which may cause regenerative resistor overheating|| Increase {{param|FOV}} at least 10% above the average supply voltage or reduce supply voltage
 
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|100201, 100202, 105001, 105201|| Unsupported feedback device has been selected || Choose another feedback device from Granity
 
|100201, 100202, 105001, 105201|| Unsupported feedback device has been selected || Choose another feedback device from Granity
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==Abnormal operation fault codes==
 
==Abnormal operation fault codes==
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Drives are monitoring the internal functionality and the following faults indicate a problem that should not normally occur. These may originate from hardware problem ([[EMI]], supply voltage, bad hardware problem) or can be also a firmware bug.
+
Drives are monitoring the internal functionality and the following faults indicate a problem that should not normally occur. These may originate from hardware problem ({{param|EMI}}, supply voltage, bad hardware problem) or can be also a firmware bug.
  
 
{| class="wikitable sortable"
 
{| class="wikitable sortable"

Revision as of 19:53, 28 August 2015

Fault location (a.k.a error codes) ID 1 & 2 that are displayed on Granity Testing tab Device state section. Fault locations are detailed numeric codes giving a hint what was the precise reason causing a fault state. The following table lists fault location numbers and their reasons.

List of Fault location values

Fault location ID 1 or 2 Reason Solution
120 Short circuit protection triggered (very high & fast current rise detected) Check wiring for shorts, ensure that motor inductance is sufficient (especially ironless & pancake motors), perform Tuning position controller, adjust Over current toleranceFOC.
600 Overcurrent protection triggered (slower reaction but lower current level than short circuit protection) Check wiring for shorts, ensure that motor inductance is sufficient (especially ironless & pancake motors), perform Tuning position controller, adjust Over current toleranceFOC.
3001 Hall sensors are enabled but no valid signals present (all hall inputs 0's or 1's which is illegal state) Check wiring and settings
5500 Motor type Motor typeMT not selected Choose Motor typeMT
5501 Unsupported motor type Motor typeMT not selected Choose Motor typeMT
6601, 440501 Phasing a.k.a. phase search failed Check motor settings, wiring and supply voltage. Also happens if drive is disabled or hit limit switch during initialization.
6602 Phasing a.k.a. phase search failed due to both limit switches being open Check limit switch settings and switch operation
480301 Extracting payload from SMV2 packet failed Check SMV2 communication
480501 SMV2 buffer overflow SMV2 application error
480502 SMV2 command corrupted because it has overflown payload buffer size SMV2 application error
480503 SMV2 return data buffer overflow SMV2 application error
480601 Invalid SMV2 command SMV2 application error
480901, 481201 SMV2 communication timeout SMV2 application error
480801 Invalid SMV2 SMP packet type SMV2 application error
480901 SMV2 packet CRC error Communication error
481001 SMV2 watchdog timeout Communication error
100201 Unsupported feedback device selected as position feedback device Feedback deviceFBD
100202 Unsupported feedback device selected as velocity feedback device FB2D
890101 Resolver feedback device detected loss of input (input signal level less than 0.1V) Check resolver wiring
140401 Position tracing error exceeded the tolerance specified by parameter Position tracking error thresholdFPT Increase Position tracking error thresholdFPT or re-tune motor to achieve lower tracking error, or use lower motion speeds if motor is being driven above the maximum achievable speed or acceleration
140402 Velocity tracing error exceeded the tolerance specified by parameter Velocity tracking error thresholdFVT Increase Velocity tracking error thresholdFVT or re-tune motor to achieve lower tracking error, or use lower motion speeds if motor is being driven above the maximum achievable speed or acceleration
140403 Velocity exceeded the limit defined by Over speed faultFEV Increase Over speed faultFEV or avoid running motor too fast
140404 Overvoltage. HV DC bus exceeded the limit defined by Over voltage fault thresholdFOV Increase Over voltage fault thresholdFOV or reduce supply voltage
140405 Undervoltage. HV DC bus was under the limit defined by Under voltage fault thresholdFUV Decrease Under voltage fault thresholdFUV or increase supply voltage and ensure that PSU is capable of supplying demanded current surges without droop
140406 Overtemperature Enhance drive cooling or reduce drive current limits
140407 STO has been activated, but can be be caused by a drop in logic supply voltage Provide stable logic supply to drive and to STO inputs
140301 Limit switch is open while drive is set-up to fault when limit switch is hit Prevent driving to limit switch or change Limit switch functionLFS parameter
140801 Drive has operated over 200 seconds near the overvoltage limit (Over voltage fault thresholdFOV parameter) which may cause regenerative resistor overheating Increase Over voltage fault thresholdFOV at least 10% above the average supply voltage or reduce supply voltage
100201, 100202, 105001, 105201 Unsupported feedback device has been selected Choose another feedback device from Granity
101103, 101101, 101102 Reading device address setting failed Check address setting resistor values and connection
250101 Motor initialization failed due to motor has rotated during initialization process (drive has timeouted when waiting it to stop) Ensure that motor is standing still before initialization starts
190601 Motor initialization failed Check settings and wirings, and that enable & STO signals stay stable during initialization
440205 Power stage forced off due to one or more of following reasons: over voltage, over temperature, over current, STO or short circuit active
440219 In DC motor mode, parallel wired outputs are not sharing current properly Check that outputs are wired parallel as instructed
440502 During Phasing a.k.a. phase search drive could not reach the desired motor winding current even at maximum output voltage Check that HV supply voltage is not dropping during power on and motor is properly wired to drive. If still occurs, reduce motor peak and/or continuous current limits or increase supply voltage.
441801 Failed measurement of motor resistance & inductance due to one or multiple reasons: 1) because measurement was unable to reach the desired current level in motor 2) Motor was not standing still during test If you wish to use the measurement function: try to reduce current limit parameter values MCC & MMC (and click Apply, and then Measure) OR increase HV supply voltage. Also ensure that motor is not being disturbed during the measure (all motor load unmounted).
441802 Failed measurement of motor resistance & inductance due to result values being off the sanity check limits If motor has unusually low or high inductance/resistance (below 0.1mH, over 100mH, below 0.1 ohm or above 100 ohm), set them manually instead of using automatic measure

Abnormal operation fault codes

Drives are monitoring the internal functionality and the following faults indicate a problem that should not normally occur. These may originate from hardware problem (EMI, supply voltage, bad hardware problem) or can be also a firmware bug.

Fault location ID 1 or 2 Reason Solution
1-2 Current sensing range exceeded See solutions of 120 and 600.
2050 Error originated from I/O side See Fault location ID 2 for details
100,110,200,220,2100-2126 Loading or saving settings in drive memory failed Programming error, contact developers
2050 Error originated from I/O side See Fault location ID 2 for details
2320,2321,2330,2340 Communication error between GraniteCore processors Contact Granite Devices if problem repeats
3060 Power stage fault signal active (possible overtemperature, logic circuit undervoltage, Safe torque off Contact Granite Devices if problem repeats
3070 Power stage fault signal 2 active (possible overtemperature, logic circuit undervoltage, Safe torque off Contact Granite Devices if problem repeats
9996-9999 Internal range check of internal variable failed Programming error, contact developers
100202 GraniteCore status update failed Programming error, contact developers
600101-600106 GraniteCore connection failed Programming error, contact developers
710301 Command queue to GraniteCore full Programming error, contact developers
200101-200801 I/O side CPU error interrupt triggered Programming error or hardware issue (supply voltage? EMI?)
100101 Reading init state from GraniteCore failed Programming error, contact developers
101201, 101202 Firmware checksum mismatch Device may have damaged hardware
101201, 101202 Firmware checksum mismatch Device may have damaged hardware
38xxxx Writing/reading configuration parameters failed Device may have damaged hardware or firmware bug
250102 Current sensor ADC offset is above the self-test threshold Check if PCB has visible damage, contact support if issue repeats
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