Difference between revisions of "Product warranty terms"
From Granite Devices Knowledge Wiki
(Created page with "Granite Devices' products are built to last – and we have faith in their longevity. If your hardware breaks within warranty period, Granite Devices will repair or replace th...") |
(No difference)
|
Revision as of 21:38, 12 August 2013
Granite Devices' products are built to last – and we have faith in their longevity. If your hardware breaks within warranty period, Granite Devices will repair or replace them free of charge if the failure happens due to:
- assembly defect
- defective components
- flaw by design
- dead on arrival
Repair service is not free if product has been damaged due to improper use or handling. In any case you're free to ask our advice through support center.
Warranty periods
Most of our products come with 12 or 24 month standard warranty period unless otherwise agreed at the moment of sales. Our products are designed to last much longer than their warranty periods. We're aiming for 15-25 years of product life time when used within specified ratings and operating conditions.
